At Residential Home Health and Hospice (‘Residential’), we’re looking to add to our extraordinary care team. Grounded by our belief that outstanding care is best delivered in a team-based environment, our Hospice Customer Service Specialist will partner with referral sources and care team members to provide the best support to the patients that we serve.
With our 20-year track record, Residential is a strong leader in the industry. We are consistently named a Top Workplace by our employees and genuinely care where you are in your career path.
Our high value rewards package:
Up to 22 paid holiday and personal days off in year one
401k plan with matching contributions
DailyPay: Access your money when you want it!
Industry-leading 360 You ™ benefits program
Company paid emotional health and wellness support for you and your family
Adoption assistance
Access to Ramsey SmartDollar
Certain benefits may vary based on your employment status.
What you’ll do in this role :
• Actively communicate with referral sources on plan of care for their patients and the care team members
• Update referral sources on any changes to the care team and if the patient has been discharged or expired
• Provide customer service related to CAHPS survey
• Serve as the liaison between company and patients/caregivers
• Communicate Admissions and Discharges per protocol
• Understand and effectively explain all programs offered by the company
• Comply with Company’s Core Values and Core Competencies
We are looking for a compassionate Hospice Customer Service Specialist with:
Associate degree preferred
Minimum of three (3) years customer service experience
Familiarity with medical terminology is preferred
Excellent customer service and verbal communication skills
Questions? Call us at (888) 444-0454.
We are an equal opportunity employer and value diversity at our company.
NOTICE: Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana.
By supplying your phone number, you agree to receive communication via phone or text.
By submitting your application, you are confirming that you are legally authorized to work in the United States.
JR# JR248404
...Pay: 100% commission Hours: Monday - Friday 9:00 am - 5:00 pm Brisky Net Lease is a rapidly growing national investment sales real estate firm based in Minneapolis, MN. As part of our growth strategy, we have expanded into Charlotte, NC, and Los Angeles, CA,...
...Quality Assurance (QA) Tester As a Quality Assurance (QA) Tester, you will be an integral team member who assists the team in ensuring high quality code is delivered to our client. Responsibilities will include testing and verification of code, reporting and recording...
...repetitive motions. # Ability to work in a variety of temperature and humidity conditions. Company Overview: Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partners...
...Imagine Your Future with Us! Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses. Our digital HR technology and advisory solutions cater to the changing needs of employers and their employees. With our award-winning...
...end usersRequirementMinimally Nitec in Information Technology or similar fieldsMust be okay to do training at bedok firstMust be CompTia A+ Certified or be certified within the 1st 3 months of workInterested applicants kindly click APPLY NOW or Contact Rudy at 884757...